Product Repair & Warranty Information

Return and Repair Process

NOTE: we have a new returns portal to make it easier for you to return and track the progress of your repair.

Step 1: Follow the link below.
Step 2: Create a new account or login if you have used the system before
Step 3: Follow the on screen instructions
Step 4: Track the progress of your return.
Proof of Purchase only required if the equipment is within Warranty Period.

Please check your spam for your account confirmation email, as often system-generated emails go to spam

Warranty Information

Mini-Ductor Venom (MD-888) 2 Year
Mini-Ductor II+ (MD-800P) 1 Year
Mini-Ductor II (MD-800) 1 Year
Mini-Ductor 12V (MD-500CE) 1 Year
Mini-Ductor 110V (MD-700CE) 1 Year
Inductor Pro-Max Kit (PM-2000-U3-CE) 1 Year
Inductor Pro-Max Power Unit (PMP1-CE) 1 Year
Attachment (U555) 1 Year