General Purchasing Information

Back Orders

If your item is not in stock, we will back-order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

The prices quoted throughout the shopping cart are excluding VAT at the current rate of 20% for orders made from the UK or the European Union. Total payable is shown when viewing the basket and during check- out process.

Credit Card Security

We use WorldPay to process online credit and debit card payments securely. This means we do not access or store your payments details.

Making a Purchase

It’s easy and straightforward to make a purchase on our site. Simply add and item or items to the Shopping Cart and follow all the instructions on screen to make your payment and complete your order. If you have any problems or need help, please call us on 01953 859138 (9am- 5pm Mon-Fri) or email